Having problems with your account?
Choose a topic and we will help you quickly solve your problem.
Forgotten password
Forgot your password? Request a new password directly online.
Forgotten user name
Forgot your user name? Contact us and we will send you your user name.
Account is blocked
Is your account blocked? Use the following link to unblock your account.
Activate your account
After receiving an activation code, you can activate your account here.
Create a new account
If you are your company’s designated Access Manager, you are authorized to create accounts for your colleagues.
Other topics
For all your other questions about your ‘Mijn NN Business’ account(s).
Prefer to speak to somebody in person? We are there to help.
Call us
You can reach us by telephone on
+31 (0)70 513 07 57
Monday to Friday
From 8am to 5.30pm
Waiting time: roughly 5 minutes